We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition. Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging.

If we find that the product has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.

Returns via Royal Mail

Please call on 01268 779 620 or email info@baxxt.com to arrange the return of any product.

Please include: order number, the reason for the return and whether you want a refund or a replacement.

We will email you back with instructions for returning by Royal Mail

You can view our full terms and conditions here.